Mobile, Alabama – [October 24, 2023] –QM2 Solutions proudly announces that renowned Eye, Ear, Nose, and Throat practice, Premier Medical Group, based in Mobile, Alabama, with additional offices along the Alabama and Mississippi Gulf has…
This week I worked with a large group of physicians on their patient experience and online reputation. In this engagement, I dug a little deeper and did some work on concepts of customer service and…
Check out this article co-authored by Brian Taylor and James Benson. Over the past several decades, research audiologists have created and validated an abundance of self-reports that measure a variety of patient-related outcomes, including hearing…