Mobile, Alabama – [October 24, 2023] –QM2 Solutions proudly announces that renowned Eye, Ear, Nose, and Throat practice, Premier Medical Group, based in Mobile, Alabama, with additional offices along the Alabama and Mississippi Gulf has received recognition as an Elite Experience practice by QM2. This remarkable achievement underlines Premier Medical’s unwavering commitment to delivering exceptional patient care and setting new standards in the medical field
Since joining forces with QM2, Premier Medical has received an astonishing 8,800 Google reviews, an impressive feat exceeding tenfold the total reviews garnered throughout their practice’s storied history. However, being recognized as a QM2 Elite Experience Practice is about more than just review volume; it’s a testament to the unwavering dedication to patient satisfaction and top-tier medical services.
Premier Medical consistently maintains an outstanding 4.9-star rating across all thirty-four physicians and their five locations on Google. This accomplishment is complemented by their commitment to engaging over 20,000 patients annually to benchmark CAHPS Patient Experience scores, consistently ranking above the 90th percentile nationally. But what sets Premier Medical apart is not the numerical ratings, it’s the unparalleled patient sentiment and effusive reviews that patients generously share, further cementing their status as a healthcare provider par excellence.
“We are thrilled to partner with Premier Medical Group in sharing the narrative of patient-centered quality care,” remarked James Benson, President of QM2 Solutions. “Their exceptional patient experience scores demonstrate that they don’t just speak of excellence; they consistently deliver it day in and day out,” Benson added.
James Hartman, CEO of Premier Medical Group, emphasized the practice’s longstanding commitment to patient care, rooted in a history that spans over a century. “Our practice has thrived for more than 100 years because our doctors and staff are unwavering in their dedication to treating each patient as a unique individual. This patient-centric approach is the bedrock of our enduring success,” stated Hartman.
Beyond their rich history, Premier Medical recognizes that much more is at stake. Hartman emphasized the critical role that their online reputation and patient experience scores play in validating the quality of care in the eyes of both patients and payers. Patients increasingly rely on this evidence when selecting their healthcare provider, and the practice leverages patient-derived data as an invaluable asset when engaging with payers and other stakeholders. “We have always taken pride in providing the highest quality ENT and Eye Care services to our patients, and now, we can back it up with compelling data,” said Hartman.
Premier Medical’s commitment to patient excellence and unwavering dedication to the highest standards of care has firmly established the practice as a trailblazer in the healthcare industry. As they continue to write their illustrious history, Premier Medical remains a beacon of quality, setting the bar high for medical practitioners across the nation.
For media inquiries, please contact: Ms. Zdeena Hayssen, 888-580-5282; zhayssen@qm2solutions.com
