Musculoskeletal

Improve Outcomes, Efficiency and Revenue

The Problem

Only one in four providers have any systems in place to manage chronic or ongoing patient issues. Clinicians and staff are busy and lose track of large segments of their patients, relying on patients to stay connected.

But patients actively sidestep coming to the office. Emotional barriers to their condition, perceived lack of respect, and administrative difficulties are just a few of the reasons.

New technologies offer low-cost options to connect to patients, but few have implemented new technologies. A 2021 study showed that 81% of patients would prefer or request ongoing monitoring and care using digital delivery, but only 11% of providers offer this technology.

Research shows that effective triage and patient follow-up increases the effectiveness of visits. Remote screenings increase the percentage of patients referred to orthopedic surgery that truly requires orthopedic intervention from 47.9% to 63.7%.

The Solution

SEngage® VPM increases your access to the right patient at the right time.

Remote triage and monitoring improve outcomes and visit production. VPM improves patient experience while decreasing the time (and cost) of each patient engagement. New Remote Therapeutic Monitoring Codes (RTM) allow you to bill for it.

What is in it for you?

More Revenue: SEngage® VPM increases patient engagement, improving the ratio of patients that have fallen off surgical schedules or have gone elsewhere. Practices may see increases in revenue of $50K* per provider.

*Not a guarantee of results.

Sustainable: SEngage® VPM connects to patients without staff driving outreach campaigns and time-consuming callback lists that never get finished.

Patient Outcomes: SEngage® VPM provides data on patient outcomes (PROM) and experience.

Cost Savings: For less cost than expensive marketing campaigns, SEngage® VPM expands staff reach by 15X.

How does it work?

  • Automated, branded texts and emails prompt patients to connect to the SEngage® VPM portal through encrypted link technology.
  • Asynchronous virtual visits drive simple, secure patient engagements with just a couple of clicks.
  • Weighted workflow and alerting automatically drive patients with the most needs to the top of your workflow page, while eliminating low-value visits.
  • Follow-up tracking measures the number of re-engaged patients, in-office visits, and services delivered through new channels.

SEngage® Musculoskeletal Virtual Patient Management

Pre-visit Assessment

SEngage® streamlines the process for patients with musculoskeletal concerns by offering a pre-visit assessment to triage and pre-certify diagnostics. By collecting pre-certification data through SEngage®, valuable time is saved for both the medical staff and the patients. The comprehensive assessment helps in identifying patient needs and a more efficient treatment plan.

Remote Therapeutic Monitoring

SEngage® provides an effective solution for patients with diagnosed musculoskeletal conditions to track treatment adherence, response, and pain while documenting patient outcomes (PROM). The use of Remote Therapeutic Management (RTM) codes allows clinicians to bill for patient monitoring, ensuring that the patients receive regular assessments and adjustments to their treatment plans. The streamlined workflow within SEngage® minimizes the time and complexity associated with patient follow-up, improving overall patient care and treatment outcomes.