Allergy

Grow Your Practice With Virtual Patient Management

The Problem

At a typical practice, 50% of allergy patients discontinue treatment within six months of starting.

Of those who continue, patients routinely miss prescribed shots, impacting care and decreasing revenue.

QM2 finds that 30% of immunotherapy patients continue to suffer from significant nasal and/or sleep/fatigue-related symptoms.

It’s not uncommon to have 70% of
patients “quit” therapy or seek treatment alternatives at some point along their immunotherapy journey.

Allergy departments’ lack of time, systems, and accountability are significant barriers to better patient outcomes and a more profitable medical group.

The Solution

Virtual Patient Management software, SEngage® automatically, securely, and sustainably increases allergy patient engagement.

“Missed Shot” patient reminders and ongoing “Symptom Check-ins” increase patient flow while workflow tools improve staff productivity.

What is in it for your practice?

Better Compliance: Improve patients’ return to shots ratio by 64% and increase the number of shots by 71%.

Increase Revenue: Reveal patients’ needs, driving visits, procedures, and other services. 30% of engaged allergy patients identify ongoing sleep and/or nasal symptoms requiring professional services and diagnostics.

Automation: Automatically connect to allergy patients, pulling the right patients from your database. Month after month, SEngage® connects to patients and SEngage® Workflow provides a checklist of care opportunities.

Patient Outcomes: Collect valuable data to improve patient care.

What is in it for you?

  • $100,000/year for existing allergy patients.
  • $150,000/year increased cross-functional revenue.
  • $250,000/year practice the number of shot patients.
    (After 3 years, growing from 500 pts. to 750 pts).

How does it work?

  • We identify patients who have missed shots or are at key milestones in their treatment and send them to SEngage® for follow-up.
  • Automated, practice-branded texts and emails from SEngage® prompt patients to connect to a secure portal through encrypted link technology.
  • Asynchronous virtual visits drive simple, secure patient engagements with just a couple of clicks.
  • Weighted workflow and alerting automatically drive patients with the most needs to the top of your workflow page, while eliminating low-value visits.
  • Follow-up tracking measures the number of re-engaged patients, in-office visits, and services delivered through new channels.

SEngage® Allergy Virtual Patient Management

Tested Not Treated

SEngage® automatically checks in with patients who have tested positive for allergies but have not pursued immunotherapy or other treatment. SEngage® will find out if symptoms have improved (or worsened) and if patients are suffering from co-morbid conditions.

Compliance Follow-up

SEngage® connects with patients who have missed treatments, reinforcing compliance with both office and home-based therapies. SEngage® provides patients feedback to improve compliance and gives you the knowledge to address barriers to care before patients drop off.

Patient Check-ins

SEngage® automatically re-connects with existing patients over time to measure symptoms and functions, document Patient Reported Outcomes Measures (PROM), and to triage new allergies or related conditions.